Please understand that customers who are living in Japan cannot purchase products from us.

Legal information

The Act on Specified Commercial Transactions

Information on this page is subject to the Act on Specified Commercial Transactions of Japan.

安心日薬(Anshin Japan Pharmacy) declares this information subject to the Act on Specified Commercial Transactions of Japan.

Seller 安心日薬(Anshin Japan Pharmacy)
JAPAN Address

Bounder Holdings.inc
Address:#103,95-24 Naracho Kita-ku,Saitama-shi, Saitama-ken 331-0822Japan
TEL:+81-042-937-6087
Mail:web@bounder-hd.jp

Cost Other than Service Fee

* International shipping fee: delivery cost from the pharmacy storehouse to an overseas destination.

* Insurance fee: 50 yen per 20,000 yen article value (if the package value is more than 20,000 yen)

 

Application expir 10 days
Refund and Goods Returned

Due to the nature of our service, we do not accept returned goods or refunds.

Please contact the seller directly as necessary.


The customer will be responsible for following charges.

1) Costs involved in the custom's clearance of the parcel.

2) Costs involved in shipping the parcel back to Japan in the event that the customer cannot be reached at their address. : Shipping cost and insurance cost for the reshipment

3) Costs involved in shipping the parcel back to Japan in the event that the customer refuses to accept the parcel. : Shipping cost and insurance cost for the reshipment

4) Costs involved in re-shipping the package back to the customer in the event that the customer could not be reached on the first attempt. : Shipping cost and insurance cost for the reshipment

Sales quantity One month's worth of medicines at the order.
If it's excess purchase, we will keep it for your next month shipment.
Time of delivery

We usually will send it within (14) days after confirming the deposit was received, it can take several days to back order if it's not in stock.

Delivery to countries in Asia are scheduled to be completed in 7-14 business days.

Payment Bank transfer: Rakuten Bank, 
Credit cards:Visa、MasterCard、JCB、American Express、Discover、銀聯
Time of payment

We usually will send it within (14) days after confirming the deposit was received, it can take several days to back order if it's not in stock.

Delivery to countries in Asia are scheduled to be completed in 7-14 business days.

RETURN EXCHANGE・Return deadline Please note that we cannot accept returns or exchanges due to the nature of our personal import agency.
For order errors, please contact us within 10 days of receipt of the goods. In case of an error in your order, please contact us within 10 days of receipt of the product and we will exchange or refund the product. 
Return shipping costs In the event of a shipping error, we will pay for it.
In other cases, please note that we cannot accept returns or exchanges due to the nature of our personal import agency.
  About Cooling Off Our business is not sales, but personal importation on behalf of individuals.
This is different from normal mail-order sales, so the cooling-off policy is not applicable.
Disclaimer You are responsible for the purchase, transportation, customs clearance, etc. of products imported by you as an individual. Please be sure to understand the restrictions on personal importing and customs clearance before using this service.
Please contact the delivery company for any damage to the packaging of your order due to transportation after it has been shipped.